Welcome to the Diakite Group of Companies ("Diakite Group of Companies," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Client," "you," or "your") and the Diakite Group of Companies governing your access to and use of our websites, services, facilities, and business relationships.

The Diakite Group of Companies is a diversified industrial conglomerate operating across six strategic sectors—Mining & Mining Equipment, Oil & Gas, Civil Engineering & Real Estate, Agribusiness, Transport, and Hospitality—with operational presence in five West African countries: Nigeria, Mali, Côte d'Ivoire, Benin, and Togo.

These Terms apply to all entities within the Diakite Group of Companies, including:

• Diakite Enterprises Limited and its country-specific subsidiaries
• Diakite Autos Limited (Vehicle sales and fleet management)
• Diakite Hotels & Suites Limited (Hospitality services)
• Air Diakite Limited (Aviation and logistics services)
• Diakite Group Limited (Strategic investments and venture capital)

By accessing our websites, engaging our services, entering into business relationships, or otherwise interacting with the Diakite Group of Companies, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Acceptance of Terms

Your use of our services constitutes acceptance of these Terms. If you do not agree with any provision of these Terms, you must discontinue use of our services immediately and refrain from engaging in business relationships with the Diakite Group of Companies.

For specific service agreements, these general Terms are supplemented by sector-specific terms and conditions outlined in individual contracts, purchase orders, service agreements, or statements of work. In the event of conflict between these general Terms and specific contractual provisions, the specific contractual terms shall prevail.

Eligibility and Capacity

To engage with the Diakite Group of Companies, you represent and warrant that:

• You are at least 18 years of age or the age of majority in your jurisdiction
• You have the legal capacity and authority to enter into binding agreements
• If representing an organization, you have the authority to bind that organization to these Terms
• You are not prohibited by law from accessing or using our services
• All information you provide is accurate, current, and complete
• You will comply with all applicable laws and regulations in your jurisdiction

The Diakite Group of Companies reserves the right to verify your identity, capacity, and authority at any time and to refuse service to anyone for any lawful reason.

Scope of Services

The Diakite Group of Companies provides comprehensive industrial and commercial services across the following sectors:

Mining & Mining Equipment

Our mining division offers responsible resource extraction and supply chain integrity services, including:

• Exploration, development, and contract mining operations
• Mining equipment procurement, leasing, and maintenance
• Mineral processing, trading, and logistics
• Environmental impact assessments and mine rehabilitation
• Safety and compliance management
• Technical training and capacity building

All mining operations are conducted in accordance with international safety standards, environmental regulations, and ethical sourcing protocols. Clients engaging our mining services must comply with applicable mining codes, licensing requirements, and environmental protection laws in their respective jurisdictions.

Oil & Gas

Our Oil & Gas division manages strategic assets and delivers essential services across the energy value chain:

• Downstream logistics and distribution services
• Storage terminal management and operations
• Fuel trading, bunkering, and supply
• Gas infrastructure development and management
• Asset integrity management and maintenance
• Specialized transport for drilling equipment and materials

All Oil & Gas operations adhere to stringent Health, Safety, and Environment (HSE) protocols and comply with sector-specific regulations including licensing requirements, environmental standards, and international petroleum industry best practices.

Civil Engineering & Real Estate

We design, fund, construct, and manage essential infrastructure and property development projects:

• Highway, bridge, and port facility construction
• Utility network installation and management
• Commercial and residential property development
• Industrial park construction and management
• Project management and EPC (Engineering, Procurement, Construction) services
• Facilities maintenance and property management

All engineering and construction projects comply with building codes, safety regulations, quality standards, and environmental requirements applicable in each operational jurisdiction.

Agribusiness

Our Agribusiness division operates large-scale commercial farming operations utilizing modern agricultural techniques:

• Large-scale farm management and crop production
• Agricultural commodity trading and processing
• Irrigation system design and management
• Input supply services (seeds, fertilizers, equipment)
• Cold chain logistics and storage
• Technical advisory and agronomic consultation

Agricultural operations comply with food safety standards, agricultural regulations, export requirements, and environmental sustainability practices.

Transport

We provide comprehensive multi-modal logistics solutions connecting markets across West Africa:

• Heavy haulage and specialized transport services
• Commercial fleet management and leasing
• Cross-border freight forwarding and customs clearance
• Supply chain optimization and logistics consulting
• Warehousing and inventory management
• Real-time cargo tracking and security

Transport services comply with road safety regulations, customs procedures, ECOWAS protocols for cross-border trade, and international logistics standards.

Hospitality

Through Diakite Hotels & Suites Limited, we operate premium and mid-market hotel properties:

• Hotel accommodation and guest services
• Conference facilities and event hosting
• Corporate serviced apartments
• Premium dining and catering services
• Business center and executive meeting rooms
• Leisure and wellness facilities

Hospitality services adhere to international hotel industry standards, health and safety regulations, and guest protection requirements.

User Obligations and Conduct

When engaging with the Diakite Group of Companies, you agree to:

Accurate Information

Provide accurate, current, and complete information in all business dealings, applications, registrations, and communications. You must promptly update any information that changes to maintain accuracy.

Lawful Use

Use our services only for lawful purposes and in compliance with all applicable laws, regulations, and industry standards. You must not use our services to:

• Violate any local, national, or international law or regulation
• Engage in fraudulent, deceptive, or misleading practices
• Infringe intellectual property rights or proprietary information
• Transmit harmful, offensive, or inappropriate content
• Interfere with the security or integrity of our systems or operations
• Attempt unauthorized access to our facilities, systems, or information

Professional Conduct

Maintain professional standards in all interactions with Diakite Group of Companies personnel, representatives, and facilities. This includes:

• Treating employees, contractors, and partners with respect and dignity
• Complying with facility rules, safety protocols, and security procedures
• Refraining from harassment, discrimination, or abusive behavior
• Respecting confidentiality and non-disclosure obligations
• Honoring appointment schedules and business commitments

Safety and Security

Comply with all health, safety, and security requirements applicable to your engagement with the Diakite Group of Companies, particularly when:

• Visiting operational sites (mining facilities, Oil & Gas installations, construction sites)
• Accessing our facilities, hotels, or properties
• Utilizing our transport services
• Participating in site tours or project inspections

Failure to comply with safety requirements may result in immediate termination of access or services without liability to the Diakite Group of Companies.

Financial Obligations

Honor all payment obligations, credit terms, and financial commitments in accordance with agreed schedules and payment terms. Late payments may incur interest charges and additional fees as specified in individual service agreements.

Intellectual Property Rights

Diakite Group of Companies Ownership

All content, materials, trademarks, service marks, logos, trade names, designs, technologies, processes, and intellectual property displayed on our websites or used in connection with our services are the exclusive property of the Diakite Group of Companies or our licensors. This includes:

• The "DIAKITE" name, logo, and associated marks
• Website content, text, graphics, images, and multimedia
• Technical documentation, methodologies, and processes
• Software, applications, and digital tools
• Marketing materials, presentations, and publications
• Proprietary business information and trade secrets

License and Restrictions

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our websites and materials solely for your authorized business purposes. You may not:

• Reproduce, duplicate, copy, or redistribute our content without written permission
• Modify, adapt, translate, or create derivative works
• Reverse engineer, decompile, or disassemble any software or systems
• Remove, obscure, or alter copyright notices, trademarks, or proprietary markings
• Use our intellectual property for commercial purposes without authorization
• Frame or mirror any portion of our websites without consent

User-Generated Content

If you submit content, feedback, suggestions, or information to the Diakite Group of Companies (through websites, communications, or business interactions), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, distribute, and display such content for business purposes. You represent that you own or have rights to any content you submit and that it does not violate third-party rights.

Trademarks

"DIAKITE GROUP," "DIAKITE ENTERPRISES," "DIAKITE AUTOS," "DIAKITE HOTELS & SUITES," "AIR DIAKITE," and related marks are registered or common law trademarks of the Diakite Group of Companies. Unauthorized use of these marks is strictly prohibited.

Contractual Relationships and Agreements

Service Agreements

Specific services provided by the Diakite Group of Companies are governed by detailed service agreements, contracts, purchase orders, or statements of work that supplement these general Terms. Such agreements typically address:

• Scope of services and deliverables
• Performance standards and quality metrics
• Pricing, payment terms, and financial arrangements
• Project timelines and milestones
• Warranties, representations, and guarantees
• Indemnification and liability provisions
• Dispute resolution mechanisms
• Governing law and jurisdiction

Quotations and Proposals

Quotations, proposals, and estimates provided by the Diakite Group of Companies are valid for the period specified therein (typically 30-90 days) and are subject to change based on market conditions, material costs, regulatory changes, or project scope modifications. Acceptance of quotations must be in writing to constitute a binding agreement.

Modifications and Amendments

Any modifications, amendments, or variations to service agreements must be documented in writing and signed by authorized representatives of both parties. Oral agreements or informal understandings do not modify contractual terms.

Termination

Either party may terminate service agreements in accordance with termination provisions specified in individual contracts. Termination does not relieve parties of obligations incurred prior to the termination date. Upon termination:

• All outstanding payments become immediately due
• Confidential information must be returned or destroyed
• License rights and access privileges are revoked
• Parties must fulfill any wind-down obligations specified in agreements

Pricing and Payment Terms

Pricing

Prices for services are specified in individual quotations, contracts, or published rate schedules. Unless otherwise stated, prices:

• Are quoted in the currency specified (typically USD, EUR, XOF, or NGN)
• Exclude applicable taxes, duties, levies, and government charges
• Are subject to adjustment for scope changes or unforeseen circumstances
• May include escalation clauses for long-term contracts
• Are based on current market conditions and material costs

Payment Terms

Standard payment terms vary by service sector but typically include:

• Advance payments or deposits for project mobilization
• Progress payments tied to milestone completion
• Net 30-60 days for invoiced services
• Letter of Credit or bank guarantee requirements for large projects
• Retention amounts released upon final acceptance

Late Payment

Late payments are subject to interest charges at the rate specified in service agreements or at the maximum rate permitted by applicable law. The Diakite Group of Companies reserves the right to:

• Suspend services for accounts in arrears
• Require advance payment or revised payment terms
• Engage collection agencies or pursue legal remedies
• Report delinquent accounts to credit bureaus

Taxes and Duties

Clients are responsible for all applicable taxes, duties, customs charges, levies, and government fees associated with services provided. Where the Diakite Group of Companies is required to collect or remit taxes, such amounts will be added to invoices.

Warranties and Representations

Services Warranty

The Diakite Group of Companies warrants that services will be performed in a professional and workmanlike manner consistent with industry standards. For construction and engineering projects, we provide warranties as specified in individual project contracts, typically including:

• Structural integrity warranties (duration varies by project type)
• Equipment and materials warranties (manufacturer warranties passed through)
• Workmanship warranties for construction defects

Equipment and Materials

Equipment and materials supplied by the Diakite Group of Companies are warranted to be free from defects in materials and workmanship for the period specified by manufacturers. We pass through manufacturer warranties but do not extend additional warranties unless explicitly stated.

Disclaimer

EXCEPT AS EXPRESSLY PROVIDED IN WRITTEN AGREEMENTS, SERVICES AND MATERIALS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

The Diakite Group of Companies does not warrant that:

• Services will be uninterrupted, error-free, or completely secure
• Results will meet specific expectations or requirements
• Defects will be corrected in any particular timeframe
• Third-party services or materials will perform as expected

Limitation of Liability

Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE DIAKITE'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO SERVICES PROVIDED SHALL NOT EXCEED THE TOTAL FEES PAID BY THE CLIENT FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Excluded Damages

IN NO EVENT SHALL THE DIAKITE BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Exceptions

The above limitations do not apply to:

• Liability that cannot be excluded by law (death or personal injury caused by negligence)
• Fraud or fraudulent misrepresentation
• Willful misconduct or gross negligence
• Breach of confidentiality obligations
• Infringement of intellectual property rights

Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, wars, civil unrest, government actions, strikes, epidemics, pandemics, infrastructure failures, or other force majeure events. The affected party must provide prompt notice and make reasonable efforts to mitigate impacts.

Indemnification

You agree to indemnify, defend, and hold harmless the Diakite Group of Companies, its affiliates, officers, directors, employees, agents, and partners from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your breach of these Terms or applicable service agreements
• Your violation of laws, regulations, or third-party rights
• Your negligent or willful misconduct
• Inaccurate or misleading information you provide
• Your use of services in unauthorized or prohibited manner
• Claims by third parties related to your actions or omissions

The Diakite Group of Companies reserves the right to assume exclusive defense and control of any matter subject to indemnification, at your expense.

Confidentiality and Non-Disclosure

Confidential Information

In the course of business relationships, parties may exchange confidential information including trade secrets, proprietary data, business strategies, financial information, technical data, customer lists, and other non-public information.

Obligations

Receiving parties agree to:

• Maintain confidentiality using the same degree of care used for their own confidential information
• Use confidential information only for authorized business purposes
• Limit disclosure to personnel with legitimate need to know
• Refrain from reverse engineering or exploiting confidential information
• Return or destroy confidential information upon request or termination

Exceptions

Confidentiality obligations do not apply to information that:

• Is publicly available through no breach of confidentiality
• Was independently developed without use of confidential information
• Was rightfully obtained from third parties without restrictions
• Must be disclosed pursuant to legal requirements (with prompt notice to disclosing party)

Duration

Confidentiality obligations survive termination of business relationships and continue for the period specified in agreements (typically 3-5 years) or indefinitely for trade secrets.

Anti-Corruption and Ethical Standards

The Diakite Group of Companies maintains a zero-tolerance policy for corruption, bribery, and unethical business practices. You agree to:

Compliance

• Comply with all applicable anti-corruption laws including the UK Bribery Act, US Foreign Corrupt Practices Act, and local anti-corruption legislation
• Refrain from offering, promising, or providing bribes, kickbacks, or improper payments
• Maintain accurate books, records, and accounting practices
• Implement reasonable controls to prevent corruption
• Cooperate with anti-corruption investigations

Prohibited Conduct

You must not:

• Make facilitation payments to government officials
• Provide gifts, entertainment, or hospitality intended to improperly influence decisions
• Engage in conflicts of interest without disclosure
• Falsify documents or make misleading statements
• Launder money or finance illegal activities
• Violate trade sanctions or embargo restrictions

Reporting

Suspected violations must be reported immediately through appropriate channels. The Diakite Group of Companies protects whistleblowers from retaliation and maintains confidential reporting mechanisms.

Health, Safety, and Environmental Compliance

The Diakite Group of Companies is committed to maintaining the highest standards of health, safety, and environmental protection. When engaging our services or accessing our facilities, you must:

Safety Compliance

• Follow all safety protocols, procedures, and instructions
• Use required personal protective equipment (PPE)
• Attend mandatory safety briefings and training
• Report hazards, incidents, and near-misses immediately
• Comply with emergency response procedures

Environmental Responsibility

• Minimize environmental impact in all activities
• Properly manage waste, emissions, and discharges
• Conserve resources and energy
• Support rehabilitation and restoration efforts
• Comply with environmental regulations and permits

High-Risk Operations

Special requirements apply to high-risk sectors including Mining and Oil & Gas operations. Failure to comply with HSE requirements may result in immediate removal from sites and termination of services.

Data Protection and Privacy

Your personal information is processed in accordance with our Privacy Policy. By engaging our services, you consent to data collection, processing, and transfer as described in the Privacy Policy. You agree to:

• Provide accurate personal information
• Comply with data protection laws when providing third-party data
• Respect confidentiality of information accessed through our services
• Report data breaches or security incidents promptly

Dispute Resolution

Negotiation

Parties agree to first attempt to resolve disputes through good faith negotiation between senior management representatives within thirty (30) days of written notice.

Mediation

If negotiation fails, parties agree to submit disputes to mediation administered by a mutually agreed mediator or mediation center before pursuing litigation or arbitration.

Arbitration

For disputes not resolved through negotiation or mediation, parties may agree to binding arbitration in accordance with arbitration rules applicable in the relevant jurisdiction. Arbitration proceedings shall be conducted in English or French as appropriate.

Jurisdiction and Governing Law

These Terms and service agreements are governed by the laws of the jurisdiction specified in individual contracts. For general matters:

• Nigeria operations: Laws of the Federal Republic of Nigeria
• OHADA countries (Mali, Côte d'Ivoire, Benin, Togo): OHADA framework and national laws
• International disputes: International Chamber of Commerce (ICC) rules

Parties consent to the exclusive jurisdiction of courts in the specified jurisdiction, except where arbitration has been agreed.

General Provisions

Entire Agreement

These Terms, together with specific service agreements and our Privacy Policy, constitute the entire agreement between parties and supersede all prior understandings, representations, or agreements.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions continue in full force and effect. Unenforceable provisions shall be modified to the minimum extent necessary to make them enforceable.

Waiver

Failure to enforce any provision does not constitute waiver of that provision or any other provision. Waivers must be in writing to be effective.

Assignment

You may not assign or transfer your rights or obligations under these Terms without prior written consent of the Diakite Group of Companies. We may assign our rights and obligations to affiliates or successors in connection with corporate transactions.

Notices

All notices must be in writing and delivered to addresses specified in service agreements. Notices are effective upon receipt.

Independent Contractors

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship. Parties are independent contractors.

Survival

Provisions concerning intellectual property, confidentiality, indemnification, limitation of liability, and dispute resolution survive termination of these Terms.

Modifications to Terms

The Diakite Group of Companies reserves the right to modify these Terms at any time. Changes become effective upon posting to our website or delivery of written notice. Continued use of services after changes constitutes acceptance of modified Terms. We encourage periodic review of these Terms.

Contact Information

For questions, concerns, or notices regarding these Terms:

Click here to Contact Us

Acknowledgment

BY ACCESSING OUR SERVICES OR ENTERING INTO BUSINESS RELATIONSHIPS WITH THE DIAKITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND OUR PRIVACY POLICY

Welcome to the Diakite Group of Companies ("Diakite Group of Companies," "we," "us," or "our"). The Diakite Group of Companies is a diversified industrial conglomerate operating across six strategic sectors—Mining & Mining Equipment, Oil & Gas, Civil Engineering & Real Estate, Agribusiness, Transport, and Hospitality—with a presence in five West African countries: Nigeria, Mali, Côte d'Ivoire, Benin, and Togo.

We are committed to protecting the privacy and security of personal information entrusted to us by our clients, partners, employees, investors, suppliers, website visitors, and all other individuals with whom we interact. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with applicable data protection laws and regulations across our operational jurisdictions.

This Privacy Policy applies to all entities within the Diakite Group of Companies, including Diakite Enterprises Limited (and its country-specific subsidiaries), Diakite Autos Limited, Diakite Hotels & Suites Limited, Air Diakite Limited, and Diakite Group Limited.

By engaging with our services, visiting our websites, entering our facilities, or otherwise interacting with the Diakite Group of Companies, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Our Commitment to Privacy

As a group committed to ethical governance, transparency, and sustainable operations, the Diakite Group of Companies recognizes privacy as a fundamental right. We adhere to the highest standards of data protection and comply with applicable laws in all jurisdictions where we operate, including but not limited to:

• Nigeria Data Protection Regulation (NDPR) and Nigeria Data Protection Act (NDPA)
• Data protection provisions under the OHADA framework in Mali, Côte d'Ivoire, Benin, and Togo
• General Data Protection Regulation (GDPR) principles for international data transfers
• Industry-specific regulations governing Oil & Gas, Mining, Financial Services, and Hospitality sectors

Our commitment extends beyond legal compliance to encompass best practices in data governance, security, and ethical handling of personal information.

Scope and Applicability

This Privacy Policy applies to personal information collected through:

• Our corporate websites and digital platforms
• Business relationships with clients, suppliers, contractors, and partners
• Employment and recruitment processes
• Investor relations and shareholder communications
• Hospitality services provided through Diakite Hotels & Suites Limited
• Transport and logistics services
• Real estate transactions and property management
• Mining, Oil & Gas, and agribusiness operations
• Any other interactions with the Diakite Group of Companies entities

Information We Collect

The Diakite Group of Companies collects various types of personal information necessary for conducting business operations, delivering services, and maintaining relationships with stakeholders. The specific information collected depends on the nature of your relationship with us.

Personal Identification Information

We may collect the following personal identification details:

• Full name, date of birth, and gender
• National identification numbers, passport details, or other government-issued identification
• Residential and business addresses
• Contact information including telephone numbers and email addresses
• Photographs and biometric data (where required for security or identification purposes)
• Emergency contact information
• Nationality and immigration status (for employment and cross-border operations)

Professional and Business Information

For business relationships, employment, and partnership purposes, we collect:

• Professional qualifications, certifications, and licenses
• Employment history and references
• Business registration documents and tax identification numbers
• Financial institution details and banking information
• Credit history and financial standing (for credit assessments)
• Company ownership structures and beneficial ownership information
• Professional affiliations and memberships

Financial Information

In the course of business transactions, we may collect:

• Bank account details and payment information
• Credit card and payment card information
• Financial statements and tax records
• Investment portfolio information (for investor relations)
• Invoicing and billing details
• Transaction histories and payment records

Technical and Digital Information

When you visit our websites or use our digital services, we automatically collect:

• IP addresses and device identifiers
• Browser type and version
• Operating system information
• Pages visited and time spent on our websites
• Referring website addresses
• Location data (with your consent)
• Cookies and similar tracking technologies data

Operational and Safety Information

For projects, operations, and facility access, we collect:

• Site access logs and visitor records
• CCTV footage and security surveillance data
• Health and safety records
• Medical information (where necessary for occupational health requirements)
• Training records and certifications
• Incident and accident reports
• Drug and alcohol testing results (where permitted by law and necessary for safety)

Communications and Correspondence

We retain records of:

• Email correspondence and business communications
• Telephone call recordings (with appropriate notice)
• Meeting notes and minutes
• Feedback, inquiries, and customer service interactions
• Marketing preferences and subscription information

Special Categories of Personal Data

In limited circumstances, and only where legally permissible and necessary, we may process special categories of personal data including:

• Health information (for occupational health, insurance, or emergency situations)
• Biometric data (for security and access control)
• Information related to criminal convictions (for background checks where legally required)

We process such sensitive information only with explicit consent or where permitted by applicable law, and implement enhanced security measures for its protection.

How We Collect Information

We collect personal information through various methods:

Direct Collection

• Information you provide when filling out forms, applications, or registration documents
• Details submitted during business negotiations, contract execution, or service delivery
• Information provided during employment applications, interviews, or onboarding
• Data submitted through website contact forms, email inquiries, or phone calls
• Details provided at conferences, trade shows, or networking events

Indirect Collection

• Information obtained from publicly available sources (business registries, professional networks)
• Data received from third-party service providers, contractors, or partners
• References and background check information from previous employers or professional contacts
• Credit information from credit reference agencies
• Information from regulatory authorities or government agencies

Automated Collection

• Website analytics and tracking technologies
• CCTV and surveillance systems at our facilities
• Vehicle tracking systems in our transport operations
• Access control systems and security logs
• Automated data processing systems in our operations

How We Use Your Information

The Diakite Group of Companies uses personal information for legitimate business purposes, including:

Service Delivery and Contract Performance

• Executing contracts for mining, Oil & Gas, civil engineering, agribusiness, transport, and hospitality services
• Managing logistics and supply chain operations
• Providing technical support and project management services
• Delivering hotel accommodation, conferencing, and hospitality services
• Managing property transactions and real estate development projects

Business Operations and Management

• Conducting due diligence and Know Your Customer (KYC) procedures
• Processing payments, invoicing, and financial transactions
• Managing supplier and contractor relationships
• Conducting risk assessments and credit evaluations
• Maintaining business records and archives

Employment and Human Resources

• Recruiting, selecting, and onboarding employees
• Managing employment relationships and performance
• Administering payroll, benefits, and compensation
• Providing training and professional development
• Ensuring workplace health and safety
• Managing employee grievances and disciplinary matters

Compliance and Legal Obligations

• Complying with legal, regulatory, and statutory requirements
• Adhering to international accounting standards (IFRS)
• Meeting anti-money laundering (AML) and counter-terrorism financing obligations
• Responding to lawful requests from regulatory authorities
• Defending legal claims and enforcing our rights
• Maintaining corporate governance and audit requirements

Security and Safety

• Protecting the security of our facilities, assets, and personnel
• Preventing fraud, theft, and unauthorized access
• Ensuring health and safety in high-risk operational environments (mining sites, Oil & Gas facilities)
• Conducting security screenings and background checks
• Investigating incidents, accidents, and security breaches

Marketing and Communications

• Sending information about our services, projects, and developments (with appropriate consent)
• Conducting market research and analyzing customer preferences
• Managing investor relations and shareholder communications
• Publishing newsletters, reports, and corporate announcements
• Organizing events, conferences, and stakeholder engagements

Strategic Planning and Development

• Analyzing business performance and operational efficiency
• Conducting feasibility studies for new projects
• Identifying business opportunities and partnerships
• Making strategic investment decisions
• Supporting mergers, acquisitions, and corporate restructuring

Legal Basis for Processing

We process personal information based on one or more of the following legal grounds:

• Contractual Necessity: Processing is necessary to perform a contract with you or to take pre-contractual steps at your request
• Legal Obligation: Processing is required to comply with applicable laws, regulations, or court orders
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your fundamental rights and freedoms
• Consent: You have provided explicit, informed consent for specific processing activities
• Vital Interests: Processing is necessary to protect your life or the life of another person
• Public Interest: Processing is necessary for the performance of tasks carried out in the public interest

Information Sharing and Disclosure

The Diakite Group of Companies may share personal information with third parties in the following circumstances:

Within the Diakite Group of Companies

Personal information may be shared among entities within the Diakite Group of Companies for administrative efficiency, consolidated reporting, and integrated service delivery. All intra-group transfers are governed by appropriate data protection agreements and security measures.

Service Providers and Business Partners

We engage third-party service providers to support our operations, including:

• IT service providers and cloud hosting companies
• Professional advisors (legal, accounting, consulting firms)
• Banking and financial institutions
• Insurance companies and brokers
• Logistics and freight forwarding companies
• Security service providers
• Marketing and communications agencies
• Recruitment and human resources consultants

All service providers are contractually required to maintain confidentiality and implement appropriate security measures.

Government and Regulatory Authorities

We disclose information to regulatory bodies, government agencies, and law enforcement when:

• Required by law or legal process
• Necessary for regulatory compliance (CAC in Nigeria, RCCM under OHADA, CEPICI in Côte d'Ivoire)
• Responding to lawful requests or investigations
• Complying with tax, customs, or trade regulations
• Meeting health, safety, and environmental reporting obligations

Joint Ventures and Business Transactions

Personal information may be shared with:

• Joint venture partners and consortium members in collaborative projects
• Potential buyers, investors, or merger partners during corporate transactions
• Professional advisors conducting due diligence
• Successor entities in the event of business restructuring or asset transfers

With Your Consent

We may disclose your information to third parties where you have provided specific consent for such disclosure.

International Data Transfers

As a group operating across five West African countries with potential international partnerships, personal information may be transferred across borders. We ensure that all international data transfers comply with applicable laws and are protected by:

• Standard contractual clauses approved by relevant data protection authorities
• Adequacy decisions recognizing equivalent data protection standards
• Binding corporate rules within the Diakite Group of Companies
• Explicit consent for specific transfers
• Necessary safeguards to protect the security and confidentiality of transferred data

We take particular care when transferring data from jurisdictions with comprehensive data protection frameworks (such as Nigeria under NDPR) to ensure equivalent protection standards are maintained.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Retention periods vary depending on:

• The nature of the information and purpose of processing
• Legal, regulatory, and contractual obligations (tax records, corporate filings, employment records)
• Statute of limitations for potential legal claims
• Business and operational needs
• Industry-specific retention requirements (mining licenses, Oil & Gas permits, engineering certifications)

Typical retention periods include:

• Employment records: Duration of employment plus 7 years
• Financial records: 7-10 years from the end of the financial year
• Tax documentation: As required by applicable tax authorities (typically 7-10 years)
• Contract documentation: Duration of contract plus 7 years
• CCTV footage: 30-90 days unless required for investigations
• Website analytics: 24-36 months
• Marketing communications: Until consent is withdrawn or contact becomes inactive

Upon expiry of the retention period, personal information is securely deleted, destroyed, or anonymized in accordance with our data disposal procedures.

Your Rights

Subject to applicable laws in your jurisdiction, you have the following rights regarding your personal information:

Right to Access

You have the right to request confirmation of whether we process your personal information and to obtain a copy of that information along with details about how it is used.

Right to Rectification

You may request correction of inaccurate or incomplete personal information we hold about you.

Right to Erasure

In certain circumstances, you may request deletion of your personal information, including when:

• The information is no longer necessary for the purposes for which it was collected
• You withdraw consent and there is no other legal ground for processing
• You object to processing and there are no overriding legitimate grounds
• The information has been unlawfully processed
• Erasure is required to comply with a legal obligation

Right to Restriction of Processing

You may request that we restrict processing of your personal information in specific situations, such as when you contest the accuracy of the information or object to processing.

Right to Data Portability

Where technically feasible, you may request that we transfer your personal information to another organization or provide it to you in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time, without affecting the lawfulness of processing prior to withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with the relevant data protection authority in your jurisdiction if you believe your rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the "Contact Us" section below.

Data Security

The Diakite Group of Companies implements comprehensive technical, administrative, and physical security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Our security framework includes:

Technical Safeguards

• Encryption of data in transit and at rest
• Secure firewalls and intrusion detection systems
• Regular security assessments and vulnerability testing
• Multi-factor authentication for system access
• Secure backup and disaster recovery systems
• Antivirus and anti-malware protection

Administrative Safeguards

• Strict access control policies limiting access to authorized personnel
• Regular employee training on data protection and security
• Confidentiality agreements with employees and service providers
• Incident response and breach notification procedures
• Regular review and update of security policies
• Data Protection Impact Assessments for high-risk processing

Physical Safeguards

• Restricted access to facilities storing personal information
• CCTV surveillance and security personnel
• Secure storage of physical documents
• Controlled visitor access and sign-in procedures
• Secure destruction of physical records containing personal information

Despite our robust security measures, no system is completely secure. We continuously monitor and improve our security practices to address evolving threats.

Cookies and Tracking Technologies

Our websites use cookies and similar tracking technologies to enhance user experience, analyze website performance, and deliver personalized content. Cookies are small text files stored on your device when you visit our websites.

Types of Cookies We Use

• Essential Cookies: Necessary for website functionality and cannot be disabled
• Performance Cookies: Collect anonymous information about website usage to improve performance
• Functionality Cookies: Remember your preferences and personalize your experience
• Targeting/Advertising Cookies: Deliver relevant advertisements and measure campaign effectiveness

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality. For detailed information about our cookie practices, please refer to our Cookie Policy.

Third-Party Links

Our websites may contain links to third-party websites, applications, or services not controlled by the Diakite Group of Companies. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Material changes will be communicated through:

• Prominent notice on our website
• Email notification to registered users
• Direct communication to clients and partners

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact:

Link Here to Contact Us

We are committed to addressing your concerns promptly and transparently. You can expect a response within 30 days of receiving your inquiry.

Regulatory Compliance

The Diakite Group of Companies maintains active relationships with data protection authorities across our operational territories and is committed to cooperative engagement with regulators to ensure ongoing compliance with evolving data protection standards.

Nigeria: Nigeria Data Protection Commission (NDPC)
OHADA Countries: Relevant national data protection authorities and Commerce Chambers